Introduction
CraftSmith ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.
Information We Collect
Personal Information
We may collect personal information that you provide directly to us, including but not limited to:
- Name and contact information (email address, phone number, mailing address)
- Company name and business information
- Payment and billing information
- Account credentials and preferences
Automatically Collected Information
When you visit our website, we automatically collect certain information about your device and usage patterns:
- IP address and browser type
- Device information and operating system
- Pages visited and time spent on pages
- Referring website addresses
How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders and requests
- Communicate with you about your account and transactions
- Provide customer support and respond to inquiries
- Send you marketing communications (with your consent)
- Improve our website, products, and services
- Detect and prevent fraud and unauthorized access
- Comply with legal obligations
Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.
Your Rights
You have the right to:
- Access and receive a copy of your personal data
- Rectify inaccurate or incomplete information
- Request deletion of your personal data
- Object to processing of your personal data
- Request restriction of processing
- Data portability
- Withdraw consent at any time
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: info@mudrikainternational.com
Phone: +91 70686 13399, +91 99352 64065
Address: Moradabad, Uttar Pradesh, India